Shipping policy

Last Updated: 10/17/2023

1. Shipping Methods

RYA Music ("we," "our," or "us") offers the following shipping methods for orders placed through our online store:

Standard Shipping: Our standard shipping option typically takes [5-8 Days] to deliver your order. The exact delivery time may vary depending on your location and product availability.

Expedited Shipping: We also offer expedited shipping for faster delivery, which typically takes [4-5 days] to deliver your order. This option may incur additional charges.

Please note that the shipping times mentioned above are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances.

2. Shipping Rates

Shipping rates are calculated based on the total order value, the shipping method chosen, and the destination. Shipping costs will be displayed during the checkout process for your review before completing your order. We may offer free shipping promotions from time to time, and any such promotions will be clearly communicated on our website.

3. Shipping Destinations

We currently ship orders to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

4. Order Processing

After placing an order, please allow us [1-3 Days] for order processing and preparation. Once your order is ready for shipment, you will receive an email confirmation with tracking information.

5. Shipment Tracking

We provide order tracking for all shipped orders. You will receive a tracking number via email that you can use to monitor the progress of your shipment.

6. Order Delivery

Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete addresses provided by customers.

Once your order is in the hands of the carrier, we cannot control the exact delivery time, but we will do our best to assist you in the event of any issues with delivery. If you have concerns about your order's delivery, please contact the carrier directly using the provided tracking information.

7. Shipping Delays and Exceptions

We are not responsible for shipping delays or non-delivery due to circumstances beyond our control, including, but not limited to, weather conditions, natural disasters, labor strikes, carrier issues, and other unforeseen events. We will make every effort to communicate delays and exceptions to you as they arise.

8. Returns and Refunds

Please review our Return Policy for information on how to return items and request refunds for orders.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: official@ryamusic.com.